Returns & Exchanges
At NOTCH, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange your size for the perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your pre-paid shipping label and include the original packing slip inside your parcel.
Ship It Back
Securely pack your items and drop off the package at any authorized carrier location or scheduled pickup point.
Receive Your Refund
After our quality team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing